Details & Care
FREE! Yes, that’s right. All items ship free of charge. It will take between 2-5 days depending on where you are located in order to receive your order.
If you are in a rush we offer faster shipping options at a surcharge. Our real time calculator is at your disposal during the checkout process and will quote overnight options as well as 2nd and 3rd day shipping.
*100% Satisfaction Guaranteed
We want you to be absolutely happy with any KOUBOO item you have purchased or received as a gift. If you are dissatisfied for any reason, please return the item within 30 days for a full refund. Refunds do not include rush-shipping charges should you have opted to expedite your order.
We cover the shipping cost for the return in case we make a mistake. Products that get damaged in shipping will be replaced at our expense. Please understand that items that are on SALE cannot be returned.
To return your KOUBOO purchase please send us the product back in its original packaging with the appropriate amount of padding. You might want to consider adding